In today’s world, we are faced with a wide range of complex and changing issues, such as climate change, political instability, and technological innovation. These issues can be difficult to understand and navigate, and they can often lead to uncertainty and anxiety.

Sensemaking helps individuals and organizations to make sense of these complex and changing issues. It allows us to identify the key elements of an issue, to understand the different perspectives on an issue, and to develop strategies for addressing an issue.

Sensemaking is a process by which individuals and organizations make sense of ambiguous and uncertain situations. It is a continuous process that involves interpreting events, making inferences, and building explanations. Sensemaking is often triggered by unexpected events or changes, but it can also occur in response to routine or everyday events.

There are five key elements of sensemaking:

  1. Identity: Sensemaking is always grounded in the identity of the individual or organization doing the sensemaking. This means that the way we make sense of the world is influenced by our own personal experiences, beliefs, and values.
  2. Schemas: Schemas are mental frameworks that we use to organize and interpret information. They allow us to make sense of new information by relating it to what we already know.
  3. Cues: Cues are pieces of information that we use to activate our schemas and begin the sensemaking process. Cues can be anything from physical objects to words and phrases.
  4. Inferences: Inferences are the connections that we make between cues and our schemas. These inferences allow us to build explanations for what we are seeing and experiencing.
  5. Enactment: Enactment is the process of acting on our explanations. This can involve making decisions, taking action, or simply changing our behavior.

Sensemaking is a complex process that is influenced by a variety of factors. However, it is an essential process for individuals and organizations to be able to function effectively in an uncertain and changing world.

Reference: Naumer, C., Fisher, K. E., & Dervin, B. (2008). SenseMaking: A Methodological Perspective. 























































































  • Charles Naumer Naumer Charles
Subscribe To Our Newsletter

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.

You have Successfully Subscribed!